Privacy Policy

OMI Charging ("OMI," "we," "our," or "us") operates the OMI EV Charging mobile application (the "App"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and what rights you have over it. By downloading or using the App, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the App.

2.1 Information You Provide to Us — Account Information — When you register, we collect your name, email address, password, and optionally your mobile phone number. — Profile Information — Profile photo, membership tier details, and preferences you set in the App. — Vehicle Information — Vehicle make, model, year, color, license plate number, and supported EV connector types. — Payment Information — Credit or debit card details (card brand, last 4 digits, expiration date, cardholder name) and linked e-wallet accounts (GCash, Maya, PayPal). Full card numbers are never stored on our servers. — Support Communications — Messages, feedback, or other content you send to our support team. 2.2 Information Collected Automatically — Location Data — With your permission, we collect precise GPS location to display nearby charging stations and guide you to them. Location is collected only while the App is in use unless you grant always-on permission. — Device Information — Device type, operating system version, unique device identifiers, and push notification tokens (Firebase Cloud Messaging). — Usage Data — Features used, screens visited, session start/end times, energy consumed (kWh), and in-app actions. — Log Data — IP address, app crash reports, performance data, and diagnostic information. 2.3 Information from Third Parties — Social Sign-In — If you sign in with Google or Apple, we receive your name and email address from that provider. — Charging Station Networks — Station availability and status data from OpenChargeMap and connected OCPP charging networks.

We use the information we collect to: — Create and manage your account and authenticate your identity. — Locate nearby EV charging stations based on your current position. — Initiate, monitor, and complete EV charging sessions. — Process payments and maintain transaction records. — Send transactional notifications (session started, completed, payment confirmed) and service alerts via push notification and SMS. — Personalize your experience including membership rewards and promotions. — Improve the App through analytics and crash reporting. — Comply with legal obligations, resolve disputes, and enforce our Terms of Service. — Respond to customer support inquiries.

We do not sell your personal information. We may share your information only in the following circumstances: — Service Providers — Trusted third-party vendors who help us operate the App (cloud hosting, payment processing, push notifications, mapping services). These parties are contractually bound to protect your data and may not use it for their own purposes. — Charging Station Operators — Session details (vehicle connector type, session duration, energy consumed) are shared with the operator of the charging station you use, solely to fulfill the charging service. — Legal Requirements — When required by law, court order, or government authority, including compliance with the National Privacy Commission (NPC) of the Philippines. — Business Transfers — If OMI is involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your data becomes subject to a different privacy policy. — With Your Consent — For any other purpose with your explicit consent.

The App integrates the following third-party services. We encourage you to review their respective privacy policies: — Supabase — Database, authentication, and file storage. — Firebase (Google LLC) — Push notifications and analytics. — Mapbox — Interactive mapping and directions. — OpenChargeMap — Public EV charging station database. — Google Sign-In / Apple Sign-In — Optional social authentication. — GCash (Mynt, Inc.) / Maya (PayMaya Philippines, Inc.) / PayPal — Payment processing for charging sessions. These third-party services operate under their own privacy policies and OMI is not responsible for their data practices.

Location data is used exclusively to: (a) display charging stations near you; (b) provide turn-by-turn directions to a station; and (c) verify that a charging session is initiated at a valid station location. You may disable location access at any time through your device settings. Disabling location will limit your ability to find nearby stations but will not prevent you from manually searching for stations or managing existing sessions.

We send push notifications for charging session updates, payment confirmations, wallet alerts, and promotional offers. You may opt out of promotional notifications in App Settings → Notifications. Transactional notifications (e.g., session completed, payment failed) may not be disabled as they are essential to the service.

OMI does not store full payment card numbers. Card data is tokenized and handled by our PCI-DSS compliant payment processors. We store only the card brand, last four digits, expiration date, and cardholder name for display purposes. E-wallet links (GCash, Maya, PayPal) are managed through each provider's secure authorization flow.

We retain your personal information for as long as your account is active or as needed to provide the App's services. Upon account deletion: — Active session records are archived for a minimum of five (5) years as required by Philippine tax and e-commerce regulations. — Payment transaction records are retained for seven (7) years in compliance with BSP and BIR requirements. — All other personal data is deleted or anonymized within 30 days of your deletion request, except where retention is required by law.

We implement industry-standard security measures including: — TLS/HTTPS encryption for all data in transit. — AES-256 encryption for sensitive data at rest. — Role-based access controls limiting employee access to personal data. — Regular security assessments and vulnerability testing. No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights: — Right to be Informed — Know how your personal data is being processed. — Right to Access — Obtain a copy of your personal data held by OMI. — Right to Rectification — Correct inaccurate or incomplete data. — Right to Erasure or Blocking — Request deletion or blocking of your data when it is no longer necessary or processed unlawfully. — Right to Data Portability — Receive your data in a structured, commonly used format. — Right to Object — Oppose the processing of your data in certain circumstances. — Right to Lodge a Complaint — File a complaint with the National Privacy Commission (NPC) at www.privacy.gov.ph. To exercise any of these rights, contact our Data Protection Officer at dpo@omicharging.com. We will respond to verified requests within fifteen (15) business days.

The App is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately at legal@omicharging.com and we will delete that information promptly.

Your information may be transferred to and processed in countries outside the Philippines where our service providers operate (including the United States). These transfers are conducted under appropriate safeguards consistent with the Data Privacy Act of 2012 and NPC guidelines.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the App and updating the "Effective Date" at the top of this document. Continued use of the App after changes constitutes your acceptance of the revised policy. For significant changes, we may also send an in-app notification or email.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: OMI Charging Email: legal@omicharging.com Data Protection Officer: dpo@omicharging.com Website: www.omicharging.com You may also lodge a complaint with the National Privacy Commission: National Privacy Commission Website: www.privacy.gov.ph Email: info@privacy.gov.ph